Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I called and spoke with a live agent so I can book 2 nights while I redeem a free night. I gave my credit card which I gave to a live agent. He sounded middle eastern. I even asked if the line was secure because I know better not to give credit info online. He said, their line is the most secure in the world.<br /> <br /> After a few weeks, I got a pending charge of $4.33 in my account and it says ANCHORAGE INN. However, it conincides to the day I am checking in at the hotel I booked through hotels.com.<br /> <br /> It is a small amount but I read somewhere that if they start charge even as 5Cents in any stolen credit card, the theives can rake in millions of dollars.<br /> <br /> I called my bank's fraud department and they said the charge was a TESTER. If not detected, a bigger charge will appear in my card.<br /> <br /> It seems that the call center agents you hire overseas are selling the credit card info or maybe themselves are on the crooks and have a fiesta time with credit cards accessible to them through members they speak to.<br /> <br /> I think you should investigate this further - especially that hotels.com are contracting labor overseas.

Feedback

Your Name

Your Email

Verification