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Original Comment On March 3, 2017 I installed minutes on my track fone with a promo code I received online which I could not use with the 120 minutes. I received a text indicating I should contact the Customer Service office to complete the transactions (i.e. I guess that meant to receive the 60 bonus minutes. When I called the # I was told that code expired in 2012. I asked about receiving some bonus minutes and was essentially told by the lady @ Customer Service she could not assist further. I feel I should have received the minutes being that I had no way of knowing this promotion had expired. In addition, I had another code which I could not use because I guess you can only use one a time. I also feel Tracfone needs to check various promo sites for expired promotions.

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