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Original Comment Sears and Kenmore are the most unscrupulous crooks you can find. I made a purchase from a Sears outlet in Florida in 2014 and since 2015 to date the refrigerator has had a series of problems and repairs. The phone calls kept going around in circles and issues remained unresolved. Bear in mind that I purchased extra warranty. I was not allowed to talk to a manager and the "supervisor" Judy claimed she was the highest point of contact. Its simply appalling when a company like this who embarks and prides themselves on customer service provides such poor and substandard. A total rip off. Begs you to question why their sales performance is bad and so many of their stores have closed. My personal advise "RUN" when you see a Sears or Kenmore store/product

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