Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

When I first checked in, I was shown to room #214, which wasn't made up yet (4:30 PM). Then I was sent to #209, which faced a very steep incline at the road and had a lot of men working on this slope outside my window, pulling weeds and doing mulch &amp; I was SO uncomfortable seeing this, &amp;#194; <br /> <br /> it seemed like they were looking right into my room! So- again I asked to switch rooms. Lolita told me there were absolutely none available. I told her I didn't believe her. We went back &amp; forth like this for 15 min, with Lolita being aggravated at ME for asking for another room, . I suggested she just switch me to a room that wasn't checked into yet. She suddenly found room #202; After bringing in my luggage and my dog to this second room, I went out to dinner &amp; went into the hotel bathroom for the first time when I came back about 10::00.&amp;#194; To my disgust I saw the filthy bathroom. There were spills down the walls, a dirty tile floor and really filthy tile baseboards &amp; tub, and a plastic floss stick on the floor next to the garbage can which was NOT mine! The corner of the hall where you came into my room was never vacuumed, and covered in dirt and dead bugs!! In the morning I called the front desk &amp; asked Lolita to come look at the room...Wanda came to my room&amp;#194; to see it.. She was visibly both disgusted and embarrassed in witnessing how dirty the room, bed &amp; bathroom were. There was litter under the bedclothes on one bed - obviously those sheets were not changed, so I shudder to think when the sheets were last changed in that other bed I slept in ?! About 45 minutes after Wanda went back to the front desk Lolita came up with a key to Room #218, and tried to quickly leave without&amp;#194; looking at the bathroom as I had asked her to do.&amp;#194; I insisted she come to see for herself that I wasn't making this up &amp; after barely/quickly looking she just said (without even looking me in the eye) &quot;go to room #218&quot;. Once again I repacked my and my dog's things, and it took several trips for me to move from #202 to #218 and unpack again. The room itself was cleaner inside, but still a very dirty tub, tile floor and especially filthy tile baseboards. What is it with these bathrooms? Why don't they get scrubbed clean? The bathroom walls in BOTH 202 &amp; 218&amp;#194; had spills down them, as if 1/2-full coffee cups were thrown towards the waste basket...but the spills were never cleaned up!&amp;#194; I have never stayed at such a dirty place in my life and I wasted a $200 Travelocity credit to stay there, as I had already purchased tickets to two nights' events in Scranton.&amp;#194; <br /> <br /> <br /> <br /> I'm a handicapped senior, and was traveling with my dog. Having to unpack, repack and move all of my luggage AND my dog from one room to another caused me an awful lot of stress, which caused an increase in my (chronic) pain level. This was all a terrible experience for me. &amp;#194; <br /> <br /> <br /> <br /> Seriously, I think Travelocity should drop this hotel from their listing. Not only is the inside dirty, but the outside was full of high weeds growing up around the front and sides of the building - like a place that was out of business. The doors and windows are all covered in prints &amp; spills -- doesn't anyone even check this sort of thing here? I had to come into the side door at night after coming back from the events because I have a handicap placard and need to park as close as I can to the door - and it was pitch black out there...NO lights at all, which was very scary for this elder, handicapped woman !<br /> <br /> <br /> <br /> I have taken quite a few photos on my cell phone, if you would be interested in seeing them.&amp;#194; The ones without the room key are room #202, and I held up the key to room #218 to show which room that was.&amp;#194; <br /> <br /> <br /> <br /> Lynn Traverse


Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.