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Wow, had I read all this before purchasing mine, I wouldn't have! Mine worked for 5 minutes before the resistance "broke" and is too hard to peddle. They wanted me to watch a video and replace the motor "in just a few minutes" ON MY BRAND NEW MACHINE myself.I insisted on a service call. Came out 2 weeks later, replaced 2 motors to no avail (1.5 hours later!!!)and 1 week later ordered all new "insides". So 4 weeks into this sitting without being able to use it. CHARGEBACK dispute is now in process! I will not pay for something that never worked! RIDICULOUS that they won't just send a whole new machine.... but, I suppose that something else would be broken if they did.....


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