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I purchased a Hunter Original Fan in 1984. I lived in another city at the time. When I moved in 1987, I brought the fan to our new home. It operated until a few weeks ago. I called a number of times and could not get any assistance. Finally, I was told to photograph the plate on the top of the housing to show the model number, as well as the logo on the side. I sent these to the company twice. Finally, I was told this wasn't a Hunter fan after all, despite the fact the Hunter name appeared on the side of the housing, but a Robbins-Meyers fan. It seems that the company does not honor the lifetime[?] warranty on fans manufactured during the period Robbins-Myers operated the same. An article I read online reports that Robbins-Myers purchased the company at a time when it was facing closure. The article reports that other changes have taken place. Clearly, the company is not going to honor the warranty due to the fact that it was manufactured during the Robbins-Myers regime, asserting that when Robbins-Myers sold the business, it did not buy its warranty department. It no longer services or has parts for my fan. After I expressed my frustration to Jeremiah, on November 8, 2017, he sent me an "invitation" to "exclusive access to the Hunter Fan Company Friends and Family website, advising "[d]ue to your recent problems with OUR [emphasis supplied], you can shop and purchase Hunter and Casablanca fans and accessories at a discount!" Wow! I should buy another product from a company that fails to honor its warranty? This is a bait-and-switch if ever there was one. Clearly, this company is living on an undeserved reputation for quality. It insults my intelligence by telling me my Hunter fan isn't a Hunter fan at all, but then offers me a discount on a new fan because of the problems I had with "our product." This is a scam on the consumer.


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