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Original Comment Tivo lately has been consistent about a couple of things! 1) bad customer service, 2)Premiere 4<br /> is a terrible product. I have an Series 2 that I have had for well over a decade, when Tivo was invested in and cared about their product and it still works! But these new Tivo's are not worth the investment.They are not made with the same quality and pride of product like in the past! And the sad part is that they are only made to last for a short period of time. At least that's what the customer service representatives in India etc. say when you speak to them! There are no service centers or anywhere to have them fixed! So 4 years into my Tivo Premiere 4 it recently stopped working with my Spectrum Cable Service! I have had numerous Supervisor's,Techs and I contacted the FCC,because I thought it was my cable,but after thoroughly have everything swapped out and changed and the missing stations,signal errors and pixilation continues on some stations! It seems that somewhere there is a coding or firmware issue and Tivo doesn't have a fix! I will never buy another one after I paid for Lifetime service. I was told by the customer service rep. for Tivo that even the current Tivo's are having issues,especially with Spectrum! There are a lot of complaints on social media about Tivo! I will definitely contact the BBB and ConsumerProtection companies on this product! Disgusting! If an executive from Tivo cares to speak with me I would gladly have a conversation with them!

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