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Original Comment Proflowers has the absolute worst customer service I have ever encountered. First of all it's in a different county with reps that hardly even speak or understand English! I called to have an order that had not been shipped out yet it had not reached the carrier yet so I needed to have the address changed since my fiancé who is a nurse has to travel for work sometimes was told this morning she would be at a different office so I called to have the address changed. Not only was I unable to have it changed the rep on the phone hardly understood English when asked for his manager he put me on hold for over 20 minutes just to tell me there are no managers available for me to speak with. Also they do not have a corporate number for customers to call! This is absolutely ridiculous! By far the worst service I have ever received. I will NOT use proflowers for anything ever again. This is such a shame considering all the business I bring you guys. Something as simple as an address change should be available especially when the product hasn't even left to be sent to the carrier yet! If you are going to service Americans and America then get some better help!

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