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Original Comment Eight of us visited the Elyria Ohio red lobster. For Valentine's Day. Shontoria G was our Waitress very nice girl did her job well. We ordered meals came out half of the table 10 minutes later the other half of the table except for mine 10 minutes later mine came half a lobster not done Baked potato not done. I sent the big potato back complained about the lobster manager came thought all was well agreed to credit my meal bill came looking at the bill it showed the credit yet looking at the total there was no credit. Question the waitress the look of horror on her face as she realized it had not been credited yet the manager had come over with the bill and showed me prior to her giving me the bill. I chose not to make a scene in front of my family I walked over to the manager and asked to speak to him. He blamed it on the waitress. It was not the waitress fault it was his he did the credit. I must say I realized it was a busy day seeing as how it was Valentine's Day but your manager at the Elyria store named Jarett. Was not professional. There were people waiting for hours with tables that needed cleaned so others could sit and be waited on. One of the worst displays of management I've seen. And I am horrified that I felt he knew the bill was not credited. I am not asking for anything I am Simply stating that I truly feel it was malice on your manager's part and for him to blame it on his employee was unforgivable.

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