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Original Comment Hello I visited one of your stores in NYC 34th Street and Broadway. On March 2nd 2020. I and my family was on the Elevator in the store. And the Elevator had gotten stuck. We was on their for about and Hour. We called the store and was told the had to call Maintenance to help. So we waited a d call back again the same thing. Then we had to wait for the Fire Department to come. They wasnt communication with us to let us know anything. So when the Elevator door open in back up. Which we get off and one of the employees was sitting there with his feet up like nothing had happened. And the Manager comes out of the office. We took the steps which lead us to the store. Once we arrive the Employees was just standing around again like nothing happened. Noone didnt even come to us to Apologize about the situation. And the fire Department never made it into the Store they was outside when we came out of the store. Something need to be done about this. My family and I is very disturbed with the Company and the Mangers and Employees of the Store. And we was told the store was brand new only been open for about 1 month. So why is the Elevator acting up already. I dont like the fact that they was standing around as if we wasnt just stuck on there Elevator.

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