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Original Comment It's not often when you have a really great experience in customer service. My family did . We arrived in Fort Lauderdale and were lucky to meet the district manager( not sure if I can give his name). He went above and beyond to get us the car we needed and explain how to use the gps system. In addition he helped us with a lost item. Not only did he locate the item but was kind enough to send me a text with the claim tag. This was a stressful trip , as we were attending a family funeral, and the kindness and patience of this wonderful man made our experience less stressful. The hardest part of the whole experience was trying to call your office and report this positive experience.

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