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Dear Price Chopper Corporation,<br /> <br /> I am writing to complain about the experienceI had today (March 19, 2020) in your Eastern Avenue store in schenectady, New York. Apparently, they changed their policy and said customers are not allowed to return or get any refunds for items without making a public announcement. There's a small sheet of paper taped to the front of their door that no one would read unless they knew that it was about that. And, when I entered the store the door was already opened as customers were ahead of me. In addition, I purchased a product. that I thought was a different price almost, $5 dollars difference in price, and went to ask for either exchanging it for a different item that was a little less or getting a refund of the difference or just getting my money back and I was told I could not. I don't understand why they have created this policy especially when they are selling items in the store that are either expired or close to being expired. If a person was to get home and an item was spoiled are they not going to give them their money back? It seems as though this is an unethical practice and they are taking advantage of folks at an already unprecedented and challenging time in our country. I hope to hear from someone soon regarding my issue. Thank you


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