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Original Comment I have contacted corporate on a prior basis and need to bring another unsatisfactory experience to your attention. Your franchise/company location at: 3645 Pelham Rd, Greenville, SC 29615 needs a visit to inspect customer service and management attitude. Today I stopped and ordered a 12 piece tailgate meal--arrived home and had 8 pieces of chicken. Mistakes happened--so I drove back, waited in drive thru 15=20 min. At order point, I stated that I had just been there and ordered a 12 piece meal and received 8-was told immediately--The manager has to approve anything! The order was filled wrong after paying $31.31 so that upset me. I said in frustration &quot;all I want is my damn chicken&quot;-promptly told, don't talk to me like that. I did receive the 4 pieces &quot;2 thighs, I leg and I wing which looked like yesterday's food. There is no excuse in this since a second trip was required, extended wait was required, no apology and corrected order was wrong.<br /> <br /> Better check on management at this location

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