Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment SFA does not care about customers any more. They have forgotten their Mission, if at any time they had one. Its officers are now involved in political issues and have abandoned giving a good service to their old good customers. You write Customer Care about orders and/or returns, they answer back saying you will receive a response from a customer care associate within 24 hours, but they never answer back. I have written them 3 times and they have not answered to any. I have 3 returns awaiting the refund but nobody wants to know about it. A better Cash Flow for Saks when not refunding customers. Blame it on the Covid 19, blame it on the carrier, blame it on the surge in business (with all the unemployment we have they could hire as many people as they need to give a good service to customers, but they don't). They are all PR and giving excuses all day with very nice words. But NO answers to customers.

Feedback

Your Name

Your Email

Verification