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Original Comment I have hunter fans in ever room of my home except my bedroom. I have never purchased directly from the Hunter online website but I quickly learned that was a mistake. I bought an expensive fan, my husband installed the fan and the motor does not function properly. It starts the jerks and stops quickly. It struggles to start. I have tried to get up with custumer service for 4 days with no success. I have been emailing the return department with no response for 3 days. You cannot get a live person on the phone unless you hit the prompt that you want to buy a new fan. I hit the prompt that I want to buy a new fan even though I am just trying to reach a live person regarding a return. I requested to speak with someone in management. After that the lady offered to help process my return. Now i have to wait up to 48 hours to get a return label. Worst custumer service I have experienced in years.

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