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This has been the absolute worst customer service experience ever! I spent $2300 to purchase a 'ready in stock to deliver' bike that I have yet to receive correspondence on. The only way to get ahold of someone is through Facebook messenger. The initial receipt received had a customer service number that goes to the Nikon corporation and the other number keeps me on hold for hours with no answer. The chat session available is a dead end, as well. I should have waited to 6-12 weeks for the Peloton, but was impatient. HUGE MISTAKE! They have amazing customer service.


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