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Original Comment i have since found out that the weight of the modem is 1.6 pounds, leaving a total weight left over of 5.25 pounds. a cardboard box does not weigh that much which proves i sent everything back that i was asked to.i also found the paper that came with the box that stated if i did not send modem and eye back that i would be charged 200. which 214.50 was taken out of my account. so yo lied to me,and the paper also stated the payment for the un returned part(both modem and eye were in that box !) would be taken in 30 days, you waited 3 months. i have proof that there was something in the box beside the modem. you had no right to take any money from my account. i want it back 1st i was told 5 days ,then today i was told 1 to 7 days, it has been 8 days and i want this resolved NOW.

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