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What is wrong with Sears, customer service is located in the Philippines, Waited on hold for an hour, then they wanted me to fix the freezer myself, over the phone, "they would help." Just bought the fridge in May, so my 30 day warranty is up, and if I want it fixed, they will send a tech out, and charge me service call, parts and labor. Really!!! I entend to Report this to a customer watchdog and expose this type of fraudulent business practices.


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