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Original Comment My grandmother and I left your pooler Georgia location not long ago. We walked in and it wasn't hardly busy at all only had three tables that had people sitting at them. Waited about 2-3 mins before the hostess came up to seat us. We sat at our table at 4:10pm. We ordered our appetizer and food and drinks. Once the appetizer came out a few minutes later a couple of all's in and is seated. After it had been awhile maybe 30 mins The waitress comes to tell us our food will be up shortly they're waiting on our fries. 20 mins later the couple AFTER us gets their food and then my grandmother asks what the hold up with ours is. We asked to speak to a manager. The manager by the name of Brandon comes to our table and we told him what the issue was and he said he would take off our appetizer to make up for the issue we had. I understand restaurants can get busy however they were not busy at all. Waiting over an hour for food when it isn't busy at all is ridiculous.

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