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Original Comment I have purchased a new NordicTrack X22i Treadmill and after 25 days of training, when my body just started to get used to it, the machine broke down. <br /> Getting hold of Customer Service is being a nightmare, as it was the delivery process, I have being working overtime (60 hours a week) to being able to pay for this machine and after a month it brakes? <br /> After contacting Customer Service/Service department, I was sadly informed that the Controller broke down and it needed replacement, that the part is backordered and they don't know when it will be delivered (maybe in 3-4 months)<br /> Meanwhile I should keep paying and find another way of working out and help me release all the stress this situation is causing me. <br /> I am not the only customer facing this issue, and if your company is aware of the faulty system, they should not be selling it to customers, at least not if they don't have a replacement for it. <br /> This is unacceptable and I expect you NordicTrack to fix this issue ASAP or replace the machine with a new one, otherwise I will have to take an action on it. <br /> I am not giving my hard earned money to be placed in the trash!

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