Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Andrew,<br /> <br /> I'm sorry you are having a difficult time reading and comprehending English. As stated below, I did call and no one answered. One cannot stay on hold all night for someone to answer the phone or they were busy arguing with a customer as you clearly are doing and not listening. <br /> <br /> Apparently your agents can't answer the phone, type in a correct email address, or admit to screwing up an order that was cancelled. I did call, you didn't answer, not my fault I find the games you are playing unacceptable. Instead of doing your job, you insist on arguing a moot point. All the necessary steps to cancel the order were done. Do to inept personnel, from your sales force, your chat force and obvious your department, the order did not get cancelled on your end. <br /> <br /> You are definitely one of the worst customer service representatives that I have ever dealt with and I can see where your personnel gets their attitude from. I will attempt to contact someone else at Proform who does not have an attitude and will work with a customer who clearly cancelled her order and made a phone call that no one bothered to answer. It appears from the reviews, you are all horrible at your jobs. Keeping people on hold seems to be your speciality and an excuse to refuse total refunds.<br /> <br /> As stated below, please have someone pick up your product in my driveway.<br /> <br /> A copy of this email and all the correspondence is being sent to the corporate headquarters of proform. <br /> <br /> <br /> <br /> PS - If you haven't seen your reviews lately, here are some recent ones, that I will also forward to American Express so they can see for themselves that you routinely rip off customers. No, I don't expect anything will be done. It's apparent your organization could care less what people think of them.

Feedback

Your Name

Your Email

Verification