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Original Comment I had my eyes examined in March 2020 just before Covid,and I recieved my glasses after MONTHS of waiting BUT I have repeatedly expressed concern as I can not see well using my glasses, &amp; my rigid gas perm lens HAVE STILL NOT ARRIVED. I have been shuttled between the 2 area Pearle Vision stores (6650 S.Westnedge AND 575 N.Drake) with each store manager giving me a DIFFERENT NARRATIVE on why they are not here. TWO of your male doctors have assured me that THEY would personally see to it that my lens would be sent for. NOTHING HAPPENS. My calls are NOT RETURNED. Honestly at this point, <br /> I have lost all confidence in your business.<br /> The ONLY reason I came to Pearle Vision in the first was I followed the optician who did my prior exams to this facility &amp; have been told that they don't know when or if she will ever work there again due to scheduling post-Covid.<br /> The managers are polite but say that due to Covid and the store being closed that UPS sent ALL orders BACK TO THE LAB. FINE, BUT HOW IS THIS REMEDIED? They have now had ENOUGH time to have remade my lens &amp; shipped.<br /> I am tired of calling &amp; being disconnected &amp; stopping by to be told that they would have them shipped, &amp; NOTHING HAPPENS. I have tried to be reasonable,kind &amp; patient BUT I GIVE UP! At this point, I am requesting a FULL REFUND. PLEASE CALL me &amp; We can arrange that I be refunded immediately &amp; certainly quicker than your order filling has proven to be.<br /> I WILL NOT BOTHER YOU WITH MAKING ANY FUTURE APPOINTMENTS.

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