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Original Comment NetSpend lock my account for no reason me and my daughter was stuck out in the freezing cold for 2 days thank God the state police helped us get a hotel room for Thursday my card was fine I called just to get information on how to transfer money your representative said she would do it for me see ended up cancel sending a fraud alert on my account because she did not know what she was doing on top of being in the cold for 2 days we both had covid-19 because of you guys I've been calling for two days this makes three days all day long for you guys just to hang up on me when you tell me you're transferring me we are still stuck a hundred miles away from home I cannot get access to my money we have covid-19 this is so outrageous it's unreal honestly you have endangering the welfare of a child not counting holding my money and stealing it neglect of a child all I'm asking for is enough out of my account to get home it's my money I should at least be able to get home I'm supposed to be quarantine instead I'm on the street trying to get hotel rooms with covid-19 there's a horrible situation trying my hardest to not infect other people do you realize I am supposed to be quarantined and I can't because of you guys holding my money every person that would that would contract covid-19 from me and my daughter you are to blame I file a state police report for endangering the welfare of a child I will sue if I don't have my money in the next day

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