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Original Comment I want to know why your company WILL NOT DEAL IN GOOD FAITH? I was charged for supposedly damaging some glass on the car I rented. 52 days later I received a letter in the mail claiming I damaged the glass. When I asked for some type of proof or evidence your company said NO! I asked for a time stamped photo after I turned it in, they said no. I asked for the rental records of how many people rented that car since I turned it in since it was 52 days later, you said no. Why will you not provide me with some evidence? I did not have any type of accident or did anything that would make me think I damaged the glass. When I turned it in I checked inside and out and did not see anything that resembled any damage. How do you know it was not done by an employee driving the car, or another renter or was already there when I got it since you would not send me any time stamped photos of the car before I drove it off the lot. I would think you would provide me with the proof if you wanted to DEAL IN GOOD FAITH. I know I would have no problem paying for something I was responsible for but when you know you did not do any damage and you had no incidents that would make you think you did any damage then you feel as though you are being ripped off. Please respond. Thank you.

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