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Original Comment My husband ordered our elliptical on Dec 2, 2020. It finally arrived in February and it was missing screws! I called two different departments to finally have them mail me out screws. This was on February 9th and was said to take 7-10 business days. It is March 9th and we still have not received the screws. But now we are expected to begin to make payments for an expensive machine that we can't use! My husband has disputed the payments. I plan to reach out to corporate and demand some sort of reciprocity. We are furious, extremely disappointed with Nordictrack. We have a treadmill from them from last year and none of these issues. And we love the ifit.

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