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Original Comment So DISAPPOINTED in my purchase and experience dealing with your phone representatives. I purchased a Bravo Maytag washer in Nov 2019. Ten months later the entire motherboard went out. So I contacted the customer service number and after about 6-7 phone calls was offered a $75 gift card for the inconvenience of having to go to a laundromat for 6 wks and a 12 extended warranty agreement. I decided to call today and spoke to Darlene a Care Resolution Specialist because I had not received the gift card or heard back from anyone. She proceeds to tell me that there is no documentation as to the many calls that I placed to your company and refused to let me speak to her manager or anyone in the company above her. She is basically accusing me of being a liar when it's your company that has failed it's consumer. I will take my business elsewhere and you never have to worry about me purchasing another Maytag product which is your lose considering that I am purchasing a home soon and will be taking my business to GE or Samsung.

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