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I have been a customer for a few years. I was told to upgrade to the new "Varo money" acct. I utilized the $50 advance a couple times, and paid back. Then they say I owe $100 instead! So I call, and they said there was a "glitch in the system " that paid an extra $50! Ok. I see where it happened. I was gonna pay back. While waiting on my tax funds, I checked almost every day . All of a sudden it said my account was "blocked". I call to see why, they said the fraud department closed it and I have to send an email! I did, and it said I'd receive a response in 3-5 business days. Nothing. I call back when I discovered my funds were to be deposited the next day- was told AGAIN that 3-5 days I'd hear as to WHY they shut me down- 2 weeks later, still nothing! AND they are holding my tax $$! Still no explanation, and no $$!


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