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Original Comment ello my name is shade Ogbebor i from las Vegas in live in las Vegas i had some one take unauthorize money out of account with nets pend meta bank out of Austin TX for total of $3,674.84 . Netspend blocked my card on 5/20/21 and notified me on 5/21/21 via email that there was a account issue to call the fraud department . I called the fraud department i asked what's going on what happen to my money he states there was some with draws from wells Fargo bank . I was working and they took money starting on the 5/18-5/21 before netspend blocked my account . I filed a dispute claim Number #12462595 and they told me it will take 10 days for me to get my money and i will get a response by 6/7/21 . the days comes and the come back with they didn't have error some hank my account some how and the money is mines my taxes and work check they even took that also . I read their BBB reviews and this happen to people and they have to fight to get the money back . I need help and getting my story herd and help with getting my money back due fraud . I am a single mother and trying to have funds for hard times or good times and i been with netspend since 2018 and i had my card for a year and this never happened to me and they are acting like it's not a big deal and i need to let my money go please help me . I filing a police report , i have my time card showing i was at work when my funds was being taken out of account . They even took money out in California and i am here in las Vegas and the bank doesn't find error after their investigation , i need cameras pulled and for them to prove to me i authorize this because i wasn't aware at all and i am heart broken about my money , Respective told me my case was close and can't be reopen . I had to go weeks with money . fedx lost my card they didn't want to express me card for the $25 fee was trying to make me pay when i never received the card . I asked for a manger and she assured me she will send me a card , come to find out she didn't and the rep had to send me another card and i had to wait into 6/3/21 to finally get a new card . They been so careless about my money i did dispute in the past for $20 ,120 dollars and got that back so i am only made to believe this is true theft . I cant stop crying or worrying about my hard earn money please help me get my money back .

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