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Original Comment I have been a customer with this store since 2013 and have purchased many things from them over the years. I recently purchased this dining room set from them and it was delivered on July 4th. The lady that sits at the back desk where the financing is done specifically told me that if the set went on sale within 30 days they would honor that price and credit the difference back to my Ashley card. She had NEVER mentioned that once it was delivered that would no longer apply. Since I've been a customer for several years and i'm on the mailing list I get an email stating it's on sale so I contact the store. The lady that answers informs me that since it's been delivered they won't honor the price. I again stated that the lady specifically told me if the product went on sale in 30 days they would honor the sale price. She NEVER once stated that once it's been delivered it wouldn't apply anymore. She also asked if I got that in writing and I stated "no, why would I? I've been a customer since 2013 I didn't think to since I've never had an issue before". The lady at the Daytona Beach store then stated "oh well, you're out of luck then, there's nothing we can do". I'm extremely frustrated that no one will fix this issue. Apparently being a long time customer means nothing to them! I've also called the corporate store and requested to speak to the CEO and just like with the local store I continue to get the run around. It's such a shame that there is no accountability anymore. The staff and sales people can say whatever they wish, continually blow you off and have no repercussions what so ever. I will never buy from Ashley Furniture again!!!

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