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Hi. I am so upset with the complete of disregard for customer service, the rude words spoken to me by staff, and the flippant attitude of the driver, I am beyond words. I need a call from someone who thinks customer service is important. Also, since I clearly stated we were in hotel with no utensils, napkins etc, it would have been nice to have napkins so we didn't have to use the hotel towels. Completely DISSATISFIED!!!!!


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