Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment So Friday was the ultimate April fools joke on me. I planned a semi romantics dinner with my friend, got rid of the children etc. we decided to order food from the Deer Park New York Location, upon ordering online it gave option pick up or delivery we decided delivery. Well as we tracked our order for delivery it showed arriving then delivered. Well it was never delivered. I contacted Red Lobster and they said they used a 3rd party service and it was out of there hands once picked up, I then contacted the delivery service (seamless) they said well it shows delivered, needless to say our romantic evening was ruined, someone ate very well that evening on my dime. Now as I am in the customer service industry and have been in restaurant in the past. Although it was out of your hands once the food left building? Your company chose the delivery service, not me! I feel the manager could have offered to remake the meal we paid for as a customer service. I have already complained to seamless and am getting the charges resolved hopefully, bottom line there are no consequences for error in either party, the only consequence was we had no dinner, and a planned adult evening was ruined. This complaint will be posted on all<br /> My social media platforms. Customer service in both ends was a zero.

Feedback

Your Name

Your Email

Verification