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Original Comment Dear Beulaville Bojangles management: we frequent your establishment and are thrilled you chose to have a location in our fine town. A group of our friends went to dinner tonight at 6 pm. This trash can greeted us at the door. We moved on to order inside and the trash behind counter was also running over. Your staff was moving like they were extremely sick that we came in. There was NO food on the line, all pans were turned upside down. I asked if they had any fresh Bo berry biscuits and was told NO. We ordered and was advised they had no tomatoes for sandwiches and no ranch dip for supremes. Did not offer to cook Boberry biscuits. We went to your napkin counter to which all napkin holders were empty and a case of napkins in the pack was laying on counter for customers to reach in to obtain. There were 3 tables of folks eating inside at 6:00 pm and we witnessed folks trying to get inside and the doors were locked. My husband went to open the door to let folks in and it could not be opened it had to have a key. He went to side door and it was also locked. There was no employee visible at counter they could be heard laughing loudly from the back so he hollowed the doors locked and you have customers eating inside. A employee came out and said doors were locked because they close them 30 minutes before closing at 7:00. We informed him it was 6:10 which was closer to an hour before closing. He seemed unconcerned. We also advised him doors should not be locked with customers inside unable to get out or in. A lady setting next to our table advised us she had carried her mashed potatoes back because someone had eaten half of them when she open the container. Each of the three tables had to call staff from back to be let out the locked door. It was 6:30 when we were let out and I was on speakerphone with Bojangles customer service advising them we were locked in and having to ask to be let out. I asked the fellow that let us out was he locking the door back since they were suppose to be open until 7:00, he would not answer. I asked if he realized doors were not suppose to be locked to customers who couldn't get out and he would not say a word. Customers service lady could hear my questions with no response. Bojangles please do something about this issue. You have a beautiful establishment which needs management and employee training. By the way I went back by your parking lot at 8:00 and took this picture of trash which didn't get emptied before your staff left. Bojangles was closed for the night. Bojangles corporate office please help this establishment! Dear Beulaville Bojangles management: we frequent your establishment and are thrilled you chose to have a location in our fine town. A group of our friends went to dinner tonight at 6 pm. This trash can greeted us at the door. We moved on to order inside and the trash behind counter was also running over. Your staff was moving like they were extremely sick that we came in. There was NO food on the line, all pans were turned upside down. I asked if they had any fresh Bo berry biscuits and was told NO. We ordered and was advised they had no tomatoes for sandwiches and no ranch dip for supremes. Did not offer to cook Boberry biscuits. We went to your napkin counter to which all napkin holders were empty and a case of napkins in the pack was laying on counter for customers to reach in to obtain. There were 3 tables of folks eating inside at 6:00 pm and we witnessed folks trying to get inside and the doors were locked. My husband went to open the door to let folks in and it could not be opened it had to have a key. He went to side door and it was also locked. There was no employee visible at counter they could be heard laughing loudly from the back so he hollowed the doors locked and you have customers eating inside. A employee came out and said doors were locked because they close them 30 minutes before closing at 7:00. We informed him it was 6:10 which was closer to an hour before closing. He seemed unconcerned. We also advised him doors should not be locked with customers inside unable to get out or in. A lady setting next to our table advised us she had carried her mashed potatoes back because someone had eaten half of them when she open the container. Each of the three tables had to call staff from back to be let out the locked door. It was 6:30 when we were let out and I was on speakerphone with Bojangles customer service advising them we were locked in and having to ask to be let out. I asked the fellow that let us out was he locking the door back since they were suppose to be open until 7:00, he would not answer. I asked if he realized doors were not suppose to be locked to customers who couldn't get out and he would not say a word. Customers service lady could hear my questions with no response. Bojangles please do something about this issue. You have a beautiful establishment which needs management and employee training. By the way I went back by your parking lot at 8:00 and took this picture of trash which didn't get emptied before your staff left. Bojangles was closed for the night. Bojangles corporate office please help this establishment!

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