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Original Comment Went through drive through and gave order. Received order and drive home. Missing one piece of chicken. Called telephone number of store in Vinton and asked for manager, lady answered. I asked for her name and she then asked for mine without answering. I told her my name and she hung up on me. I dialed again and no answer. I dialed a third time and got busy signal, I waited 5 min and dialed a fourth time and no answer. I drove to the store and told front clerk what happened and how I should not have been treated like that. They refused to give me owners name or corporate number and told me to call back in the am to talk to another manager, They did give me the chicken piece. Front clerk apologized but manager didn't. This was poor customer service. No complaint procedure posted in the dining area, I am a regular customer at this store over last 3 years.

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