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Dear Sir, With all due respect, I am writing this letter with much disappointment to inform you about your pathetic services. I ordered a pizza and a family salad from Roundtable at 7953 Greenback Ave, Citrus Heights,CA 95610. Online order #5001. When I opened the container several gnats flew out. I was able to kill at least 2 of them. I immediately called Round table and asked for the driver to return to pick up the salad and requested a refund. I was told by the female who refused to give me her name that they couldn't give me a refund but can offer to give me a free salad. My question is why would I want another bug contaminated salad? At this point I feel that I'm being forced to eat contaminate food from this establishment.After getting some legal advice I was told to visit in person. As I arrived I spoke to a young lady and explained to her what happened. I showed her the tainted salad, and asked me to hold on, she would be right back. After coming from the office she stated that she could not give me a refund because per the owner Mark Watson, stated Refunds were not allowed due to store policy. $11 may not mean a lot to others but it mean a lot to me. I work hard for my money and for someone to feel like they can keep it is not right especially when the issue is on their end. I will be taking further action. All this could've been prevented if I was issued a refund.


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