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I have been waiting on a refund from SOUTHWEST for over 60 days and have continued to get no response from them <br /> I have provided bank statements to show proof that given all required information I am still getting we're working on it <br /> This is not good business or good customer service I am completely disappointed with the way things are being handled by Southwest I will never use or suggest this airline to anyone because they think that good customer service is A JOKE


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