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Original Comment A little confused but so frustrated.<br /> How is it, you are told to make your appointment on line.<br /> So early Feb. I make my appointment for March 1st 2023.<br /> This was to see the Dr in that office. <br /> The day before I received a bunch of messages to contact visionworks.<br /> I call them and learn the appointment I made to see the Dr. Which my appointment confirmation said.<br /> Was changed to Telaheslth. Because they change my appointment due to scheduling. Number one, who does Telaheslth eye exams. I can tell you not me <br /> And how do you take it upon your self to just switch the type of appointment. I have worn glasses since I was very young. Do not tell me machines can test and evaluate my vision.<br /> I was also informed that I made my appointment on line. So they could change it <br /> Sorry VISIONWORKS<br /> That is not how you keep customers happy. I would lik customer service get back to you ne in gow this is allowed

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