Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment This will be the last pair of glasses from this company. I waited 2 mos for an appointment to the local store. We were called after 7pm EST 2 days and a message left two days before our appointment to tell us the doctor was not going to be available for our telemed appointment. That due to our age, it was a lot of technology and it was best to be seen. (umm I'm 58 and my husband the ENGINEER is 64-BTW this would have been his 3rd telemed visit). I tried to call back- no answer. I tried calling the next day. After about an hour holding I finally got to the call center. Dr was not on the SCHEDULE for that weekend. We finally got an in person appointment on a weekend for a store 45 mins from us. We were told our glasses would be ready in two weeks. My husband got an email his one pair was ready and the other pending but would be ready on 4/8. Mine was pending in review and would be ready on 4/8. Now my other says delayed and his order says that both pairs are pending. ????? How is that possible.

Feedback

Your Name

Your Email

Verification