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My wife purchased 4 tickets on March 31 2023 for John Wick Chapter 4. The theater was closed that day due to inclement weather (tornado warnings) so we could not attend. When we requested a refund for the 4 tickets, we got a runaround that they could not refund the money unless WE contacted the theater and received confirmation from them that the theater was closed. We did that and sent that in to Fandango. Fandango STILL refuses to refund the money.


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