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I was supposed to travel from Boston to Ft. Myers, FL but was unable to due to being sick. I called and cancelled the tickets. I was told I would be charged $90 and could rebook to travel anytime within a year. I asked if i could rebook to travel in August. I was told i am unable to travel in August because the flight schedules are not out yet. I asked to rebook in June, the same answer was provided. I asked to rebook in January, the same answer was provided. In short, you have a policy where a person must rebook within 90 days to travel anytime within a year from date of cancellation but you make no flight schedules available, which renders your 90 policy to rebook a way for people to be unable to use their credit. In my case about 850 dollars. This is not only unethical but truly predatory and defrauding behavior on the part of Spirit as a business. Therefore this should be reported to the BBB, the FBI as well as FAA and a class action suit should be filed.


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