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Original Comment I am writing a commendation for an employee of Dillard's Clearance Center in Gulfview Square Mall, Port Richey, Florida. Karen works in the women's shoe department there. She is personable, hard-working and efficient. On a recent visit, I mentioned my dissatisfaction with a pair of Dansko sneakers I had previously purchased there that had developed defects after only six months of wear. I did not expect satisfaction since I knew this store has a no refund, no return policy, but was simply sharing my views on the product. Karen suggested I write to Dansko's corporate office as she felt they would want to keep their customers happy. I did so and was amazed that they offered a pair of replacement shoes. Thanks to Dillard's and their excellent salesperson, I am once again a happy shopper!

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