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I was charged $100 for a service visit which is not covered. Does the customer service rep.not know what is covered and what is not ? Regardless, the plumber came and told he cannot take a look at because it is not under the roof. In most houses, the valve is located next to the boiler. In my unit it was outside. AHS claims that in some instances some &quot;pressure regulators' are outside the unit and that 'they are covered'. I cannot find any logic when the written AHS agreement does not agree with what is said to the customer service rep.<br /> <br /> I recently got laid off...so even the $100 is very precious to me and my kid.


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