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Original Comment I am submitting a complaint in reference to a R22 recall on my 2016 Q50 Infiniti that was performed on May 16, 2023 at Crossroads Infiniti, Wilmington, NC. The Vin#JN1CV7AP6GM201670. I also had my vehicle serviced for an oil change the same day. Upon completion as I was riding home the check engine light came on. I called Crossroads and informed them that the light was on and they told me to bring it back the next day. I did and was told the light came on after the recall was performed and the technician thought it would reset after the car would be driven. So I said you let me drive home knowing that the engine light was on? Then they asked me for my extended warranty information and that it would cost me 1500 to fix. I said no, I will take my car to Passport Infiniti in Alexandria, VA because they would never let me walk out the door and not be informed of what is going on with my car. This is unacceptable. I did put in a complaint and was contacted by the Vice President of Infiniti of the Americas, but did not receive any resolve. Then Crossroads tried to backdate the paperwork to make it seem as if the check engine light happened before the R22 recall. I am completely appalled and I will never take my vehicle there ever again. Someone must answer me in reference to this check engine light. The light was not on prior to me taking it in to the recall and now it is on constantly. Is there something that Infiniti put out in reference to this recall? Must I get representation in reference to this getting fixed? I would like to get some resolution in reference to this. I have been an Infiniti customer for a very long time and I would like to remain an Infiniti customer. Please advise. Thank you in advance. Rosalind James

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