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Treadmill had a noise problem from day 1, tech sent three times - could not resolve problem, telephone customer service is the worst I've ever experienced: rude, ignorant and totally unhelpful. Now they're taking their machine back but screwing me out of fees that I should not be accountable for since they sent me a defective machine. They have no shame. Will never buy anything from them and will tell everyone I know to stay away from these crooks.


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