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The pre-boarding policies need to be changed. I am frequent SW flyer. We are assigned a group & number by either upgrading or when checking in. Numerous times on my flights there are many able-bodied travelers who scam the system & pre-board. I have boarded flights when I have upgraded to A1-A15 and there is 20-30 people already in the plane. Today I was A-9 and when boarding the plane every aisle seat to row was occupied. Also, I have been in many flights where boarding wheelchair passengers miraculously have been healed & no longer need a wheelchair exiting the plane. I feel the airline needs to reevaluate their boarding policies s so everyone is in equal footing when boarding.


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