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They won't give me a refund although i never receive my package. Courier left my package downstairs in the lobby area for hours instead of leaving my package in front of my door. Saks are aware of this and has the proof my my package sitting in the lobby area because the courier took the picture. Saks made me wait 4weeks and then said although they have the evidence they can't give me my refund. Supervisors was terrible one gentleman Luis #Q74329 told me yes i see the picture of your package downstairs in the lobby but they can't do nothing about it i ask to speak to a manager or have a manager name nothing was provided. Worst ever straight robbery


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