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Original Comment I want you to know I will never buy another pair of eyeglasses from Len's Crafters, nor will I allow my 3 children to buy a pair of eyeglasses from Len's Crafters. I bought a pair of eyeglasses from your Vernon Hills, IL branch in the Townhall Mall. I also have never dealt with a more rude &amp; obnoxious person than the manager at that store. The first time I brought in my prescription the lenses were not grounded to the correct prescription, so I took them back. The second time was not any better, they did not agree so I took my prescription back to the eye doctor &amp; he verified the prescription was still not accurate.<br /> Finally, the third time they did not fit the frames correctly, as they were too big &amp; kept sliding off my nose. I gave up &amp; went to Target Optical who was able to both ground the lenses correctly &amp; fit me with the correct frames. I have a high prescription so it usually takes a couple of weeks before my prescription is prepared. Despite my buying Len's Crafter's extended protection policy, the manager refused to even talk to me. She said your eyeglasses are over 30 days old, &amp; therefore I won't even discuss this with you. So, perhaps she will talk to the judge in small claims court &amp; Len's Crafters can pay for their lawyer to appear in court. As a former attorney, I have no qualms about appearing in court.

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