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Original Comment In September of 2023 I went to Chesapeake Urology in Salisbury, MD to have an ultrasound done to track what was going on with a kidney stone that I had not yet passed. In October I got a bill for a urine culture. I never gave a urine sample. To top it off, some poor sap has two pathogens in their urine and as far as I know, hasn't got a clue about it to this day. I contacted LabCorp and was told I had to go through Chesapeake Urology to get it straightened out. I've done that multiple times without success. They acknowledge that no urine culture was ordered for me and that no sample was collected. They stated they'd take care of it. I'm still getting bills from LabCorp so nothing has been dealt with and that poor sap still doesn't know he's got pathogens in his/her urine. I contacted LabCorp again to see if they'd fill in the gaps by contacting Chesapeake Urology. No joy! LabCorp representatives claim they have no means to contact Chesapeake Urology and that I have to do it. Every call to Chesapeake Urology entails about a 1/2 hour wait just to get to speak to someone, then I get shifted around and put on hold repeatedly. I've got work myself and sitting on hold repeatedly trying to sort someone else's mistake is just a wee bit frustrating. In this day and age of those handy devices we call telephones and computers as well as the internet, I find it difficult to fathom that LabCorp can't contact a medical facility to investigate a claim. The threats to send me to collections continue. Apparently there's no means to put the bill aside as disputed. I find both entities to be lacking in customer service as well as responsible for sorting out this mess rather than threatening to torpedo my credit rating over a matter that isn't my responsibility. The notion that LabCorp cannot reach out to a doctor's office is both absurd and infuriating. What's somewhat amusing is that this is for a bill that's just under $30. I've paid multiple bills with LabCorp in a timely fashion over the last few years and that seems to count for absolutely nothing.

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