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I ordered groceries from Ralph's in the low desert of the Coachella Valley. I received notice that the shopper had begun shopping, but needed my approval for a couple of items and I responded appropriately. When my groceries didn't arrive I called the Ralph's on Washington Street in Bermuda Dunes. This was Tuesday morning, January 2nd. at approximately 9:30 a.m. I spoke with a female manager and explained I never received my groceries. She handled the call horribly and just kept telling me it was Instagram's fault and that she had no idea how to get ahold of them. I told her I ordered through Ralphs.com and therefore felt she should help me figure out where my groceries were... She said, and I quote, "You can always shop somewhere else." Wow! I replied..."You are so right...I can always shop somewhere else...Particularly with a store manager's attitude like that!"


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