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Original Comment My relative had rented a car for us from budget in Orlando. We returned it on January 19. We were rushed out of the vehicle because it was very busy and they just wanted us to hurry up and go go go because of this we grabbed your stuff out of the back our suitcases I was not able to get my purse out of the backseat And the guy scanned the car and left when I realized my purse was still in the backseat. I went to the booth there and we talked to the guy and back. He was very unhelpful. He did call someone and gave them the make model and license plate of the vehicle, and they all claimed nobody had the car , we asked for paperwork to fill out for lost and found, and he said oh sure, and then walked around and looked down a couple piles of stacks and made two phone calls, but the phone calls had nothing to do about the paperwork and sat towards the back, and totally ignored us until we had to leave to go get my flight . This guy did not care at all that they drove off with my purse and because my cousin rented it and soon as she got home, she shot the paperwork out. I don't have all the info that I can to do a proper complaint so my word to anyone who reads this is don't let them have the keys to the vehicle until you've double double check that car and make sure everything out of everywhere is out so they don't grab it and runoff with it like they did to us. Luckily, I had my credit cards my debit cards and my drivers license attached to the back of my phone that was in my pocket , otherwise I would've been stuck down in Orlando. I will never want anything to do with budget rental car.

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