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Original Comment After having been a customer with Direct TV for many years, I am very disappointed with the service. In the years that I have been with Direct TV, I have never been late on a bill nor have I missed a payment. Many times, I would notice bill increases and have to contact customer services and find out what changed. They would tell me that a movie channel or package had been added to my account. This is where I would remind them that it was not ordered on my end because I had a password in place to prevent anyone from my household from ordering with the remote, and this password was never given out as I learned early on about not safeguarding my account when a relative had ordered numerous adult movies with the press of a button on the remote control. My direct tv account had to be watched because it would continue to happen in spite of the security measures. Finally, I decided to part ways with Direct TV and it wasn't because I was offered a better deal if I changed over to Spectrum. They too are guilty of deceptive practices. They are by far the most deceptive company in this multi million dollar monopoly. The customer is just a number and nobody is valued for their customer loyalty. If you don't like their practices....simply write a complaint after this one. It will be added to the hundreds that have posted here, maybe even thousands. When I cancelled my subscription to Direct TV, the representative didn't even bother to ask my why. She didn't say Thank You for the thousands of dollars that I have given them for the years I have been a loyal customer. This is the typical response to their customers. We need them more than they need us. We customers should stand together and demand accountability from these multi million dollar companies who fleece everyone. My fire stick will suffice for now and I may not get as many channels as I used to... but we American's rely too much on television for entertainment. We hardly communicate with one another as it is due to our cell phones and social media. Cell phones are the new parents and that is scary,

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